Live chat AI agent
for your SellApp store.
One API key connects your Sell.app store. Aiva answers from your listings, their variants and your invoices, so a question about a subscription or a past order comes from the record.
does the membership renew automatically or do i have to buy it again The membership is a subscription, so it renews automatically until you cancel it. If you prefer to pay only once, we also have a lifetime version. the lifetime one suits me better, thank you
What your customers
ask on the page.
Sell.app runs your listings, your checkout and your delivery. Assistify adds the conversation on the page, reading your Sell.app listings and invoices while a customer is asking.
In their own words
- Does the membership renew?
- Where is my download?
- Can I pay once instead?
- Which version works with mine?
What Aiva reads
in your store.
One API key. Assistify reads your listings and their variants, including whether a variant bills once or renews, so Aiva can tell the two apart in a conversation.
Browse the catalog
browse_catalog
The whole catalog by category, with price and stock, when a visitor asks what you sell.
Open to everyoneFind a product
find_product
Typo-tolerant lookup on the visitor's own wording. Returns the live record, or candidates when it is ambiguous.
Open to everyoneOpen a product
get_product
One product by id, and only from an earlier result. Never an id a visitor typed into the chat.
Open to everyoneList their orders
view_my_orders
The visitor's own orders, with dates, amounts and status. Identity comes from the verified contact.
Verified onlyOpen one order
view_order_details
One order's items, amount and dates. Refuses any order that is not the visitor's own.
Verified onlyAccount summary
view_my_account
Balance, lifetime spend and completed purchases, as totals.
Not on SellAppWhat stays
in your store.
Keys, serials, download links and credentials are dropped before your store's reply reaches Aiva. Your platform delivers them and Aiva never sees them. Aiva confirms an order was paid and says where it went.
Aiva reads
- Order status, amount, dates
- What an order contains
- Catalog, prices, stock
- Account totals
Stays in your store
- Keys and serials
- Download links and files
- Account credentials
- Everything you deliver
Questions about
SellApp and Assistify.
Once the visitor verifies their email, yes. It can list their own invoices with date, amount and status, and open one to read what it contains. On Sell.app that is where personal data stops: there is no account summary lookup, because Sell.app does not expose the balance and lifetime totals the other platforms do.
Yes. Sell.app marks each variant as a single payment or a subscription and Assistify carries that through, so Aiva knows which of your products renew. It can show both shapes side by side when you sell the same access as a subscription and as a one off.
Sell.app returns variant prices in minor units, which is a common way to end up quoting a hundred times the real figure. Assistify converts them at the boundary and keeps the currency the variant declares, so what Aiva says out loud matches the product page. Stock comes from the live variant too.
It says so and hands over rather than guessing. The conversation arrives in your inbox with the invoice, the listing and everything the visitor said attached, so the first thing your team reads is the situation.
Connect it
in a few minutes.
- 01
Create an API key in Sell.app
Generate a key for the store you want to connect from your Sell.app dashboard.
- 02
Paste it into Assistify
Pick SellApp under Integrations. Assistify reads your listings once to check the key before saving.
- 03
Choose what Aiva may look up
The five lookups Sell.app supports are on when you connect. Turn off any you do not want.
What SellApp asks for
Stored encrypted. Never shown again, to you or to anyone in your workspace.
See what Aiva answers
on your own website.
No credit card required