Answer your community’s members from their purchases
Connect Invision Community and Aiva answers questions about invoices, purchases and renewals from your community’s Commerce records. Your team sees each member’s invoices beside the conversation.
Choose what Aiva can look up
Switch each lookup on or off, from a member’s invoices to their purchases and renewals. The Invision Community integration only reads your community’s Commerce records.
Questions about Invision Community
What does Assistify need to connect Invision Community?
Your community’s address and a REST API key created in your AdminCP, with read access to members, invoices and purchases. Assistify tests each endpoint before saving and names any the key cannot read.
Can Aiva give a member their license key?
Yes, to the member who made the purchase. When a verified member asks about one of their own invoices or purchases, Aiva can give them the license key issued with that purchase.
Can Aiva recommend products from my community?
No. The Invision Community API has no catalog, so Aiva answers from invoices, purchases and accounts.
Which plans include the Invision Community integration?
Every plan, with as many integrations as you need. Aiva answers from them on the plans that include Aiva. The plan comparison has the details.