Что нового

Give visitors questions to tap when Webchat opens

Add the questions customers ask most to Webchat, ready to send in one tap. Webchat can also sit as a message bar centered at the bottom of your page.

Webchat open on its welcome, with three conversation starters above the message field

Conversation starters

Write the questions your customers ask most and choose what each one does: ask Aiva, send an answer you wrote, or open a page. Each Webchat keeps its own set.

Webchat as a message bar

Webchat can stand as a message bar at the bottom of your page that cycles through your starters and opens into the conversation when a visitor clicks.

Webchat as a frosted message bar at the bottom of a web page, with a conversation open above the bar

Replies by email for customers who left

When your team answers a customer who has left your website, Assistify emails the customer at the address on record, with a link back to the conversation.

Улучшения

  • A glass style for WebchatGive Webchat a frosted glass finish that lets your website show through.
  • The typing teammate’s nameWebchat names the teammate who is writing a reply.