Что нового

Have Operator run a request every day or every week

Operator can run a request daily, on weekdays or weekly, and write back when there is something to review. It also remembers how you like the work done.

Operator’s list of conversations, with Scheduled tasks above them and a scheduled task marked with a clock

Scheduled tasks

Approve a request once and choose how often it runs. Each run has its own conversation, and any change it suggests waits for your approval.

A memory of how you work

Operator keeps what you tell it about your business and your preferences from one conversation to the next. You can read and edit that memory.

What Aiva is doing, shown in Webchat

While Aiva prepares an answer, Webchat shows the step under way, such as checking the customer’s orders.

Улучшения

  • Undo a change you approvedPut back any change you approved through Operator, from its conversation or from the list of changes.
  • An email confirmed in the chatA customer who types their email address in the conversation receives a link to confirm the address, and Aiva can then look up their orders.