Novità

Archive finished conversations and keep their history

Archiving takes a finished conversation out of your inbox and keeps its messages and notes on record.

The inbox with a conversation’s menu open on Archive conversation

Archive a conversation

Clear a finished conversation from your inbox and keep its messages, notes and history on record. You can return an archived conversation to the inbox at any time.

Miglioramenti

  • Missing API permissions, named at connectionWhen you connect a store with a key that lacks a permission an action needs, Assistify names the permission.
  • Answers in the language of the conversationAiva follows the language the customer writes in before the language of their browser.
  • Discord files as attachmentsFiles a customer sends on Discord appear in the inbox as attachments your team can open.