Plans and pricing

Your store, your documents and your own systems. Assistify connects to Shopify, SellAuth, SellHub, Sell.app, Shoppex, Komerza, Invision Community, Notion, Google Docs and status pages, and to any REST API through the Custom API integration.

From your knowledge base and the systems you connect, in the tone and with the procedures you set. Aiva replies in the language each customer writes in, with no setup.

Yes. Once a customer confirms their email, Aiva reads their orders, subscriptions and account in your connected store. Aiva can also resend an order confirmation or stop a renewal on the stores that allow it, once you switch the action on.

Yes. Every conversation reaches one shared inbox, and Aiva hands over with a summary, the reason and the next step.

A few minutes: paste one script into your website, then connect your store if you want Aiva to read orders. Developers can install the @assistifychat/widget package from npm instead.

You get every feature for 14 days, Aiva and the add-ons included, with no card. When the trial ends nothing is deleted: without a paid plan you move to Free, where your team keeps answering and Aiva pauses.

A conversation Aiva answered, counted once whatever its length. Conversations your team handles without Aiva never count, on any plan.

Each extra conversation costs €0.45 on Pro and €0.30 on Business, up to a monthly ceiling you set. At the ceiling, Aiva pauses and your team answers.

Yes. Upgrades apply immediately and are prorated, downgrades apply at the end of the paid period, and there is no contract or cancellation fee.

Extra workspaces, Live translation and Copilot. Each is bought and canceled on its own, and none counts against the Aiva conversations in your plan.

Yes. The platform and its database are hosted in the European Union, credentials and backups are encrypted, and no model is trained on your data. The data processing agreement and the list of sub-processors are public.